How Can You Resolve QuickBooks Error 3371 Status Code 11118?

QuickBooks Error 3371

QuickBooks is an accounting software used by businesses worldwide for many years. It has improved efficiency and productivity in the accounting sector. Among various accounting tools, QuickBooks stands out. But it has some technical issues. One significant issue is QuickBooks error 3371 with status code 11118. This error shows up when you open QuickBooks and has specific signs. If you’re facing this error and want to fix it, you’re in the right place. Our certified experts have shared effective methods to solve the QuickBooks error 3371. Read on to learn more. You can also get help by calling our QuickBooks error support team at 1.844.734.9204 Our experts will assist you completely.

A Brief Overview of  QuickBooks Error 3371

QuickBooks error 3371 can occur when you change your desktop settings or may be activated QuickBooks for the first time. This error might also happen if your company files like  Entitlement DataStore.ecml files are missing or get damaged. This file is crucial because it holds important license details for QuickBooks Desktop software. Similarly, there are other QuickBooks errors like Error Code 6000, Error -6000 -83 , QuickBooks -6130-0, QB Error -6000 -301 and more that you might come across. When this error shows up, it says:

“Couldn’t start because of license issues.”


Sometimes, when you try to open or start QuickBooks Desktop, you might receive different error messages. It’s similar to the one shown below:

Could not initialize license properties. Error 3371

QuickBooks could not load the license data. This may be caused by missing or damaged files.

Could not initialize license properties. [Error 3371, Status Code -11118] 

QuickBooks could not load the license data. This may be caused by missing or damaged files.

Could not initialize license properties. [Error: 3371, Status Code 11104]

Damaged/Missing QuickBooks Components

Could not initialize license properties. [Error: 3371, Status Code -1]

QuickBooks could not load the license data. This may be caused by missing or damaged files.


The software shows these error messages when the license isn’t valid. If you click OK, another error saying QuickBooks Fatal Error’ appears, similar to the one below: 



To close this error box, just click OK again. when you click OK again, the window will simply close. You might have trouble opening QuickBooks due to this error.

Read Also: The Easy Methods To Resolve QB Error Code 6123, 0

Common Reasons behind the QuickBooks Error 3371

 Its requires you to save license info on your hard drive. If this info or file gets damaged, corrupted, or goes missing, it leads to QuickBooks error code 3371. This also happens when you clone data from c:/ drive to another disk. 

There are several reasons for this error. Some of them are given below:

 Missing Qbregistration.dat File

If you can’t find the Qbregistration.dat file, it might cause Error 3371 in QuickBooks Desktop. This file has your license information, and if it’s damaged, you could see this error.

Performance Issues in QuickBooks

The QuickBooks Desktop software might not work well, causing this error to pop up.

Connection Loss to QuickBooks Data File

If you lose connection to your QuickBooks data file, you might also run into this error.


Trouble with Printing, Emailing, or Saving as PDF

If you’re having problems doing these tasks in QuickBooks Desktop, it could be linked to this error.


Incomplete Windows Updates

If Windows updates aren’t fully installed, your system components might not be up-to-date, leading to this issue.


Crash Com Error in QuickBooks

If QuickBooks crashes with a com error, it could trigger this problem, too.


QuickBooks Stopped Working

When QuickBooks encounters a “stopped working” error, it could result in Error 3371.


Damaged MSXML Component

A crucial Windows component called MSXML, needed by QuickBooks Desktop, might be damaged. It’s like a vital piece for the software to run.


Antivirus Software Interference

If you have antivirus software on your computer, it might interrupt QuickBooks and lead to this error.

Read Also: The Easy Methods To Resolve QuickBooks error 6000 77

How Can I Resolve The QuickBooks Error 3371?

Here are the latest ways to fix QuickBooks error code 3371:

Solution:1 You Have To Update Your Windows OS

If your computer doesn’t have the latest Windows updates, installing QuickBooks Desktop might not work correctly or could create issues. So, installing any available updates for Windows before installing QuickBooks Desktop is important.

  • First, click on the Windows Start menu.

  • Then, select Check for updates.


  • Reinstall QuickBooks Desktop.

  • Update QuickBooks Desktop again.


Solution-2 Download and Install QuickBooks Tool Hub

  • Close QuickBooks on your computer.


  • Download a tool called QuickBooks Tool Hub and install it.

  • Open the Tool Hub and choose the “Quick Fix My Program” option.

  • Pick the “Installation Issues” category and find “Error 3371” in the list.


  • Click “OK” after this step.

  • Open QuickBooks again and open your data file.

  • This tool will automatically fix errors in QuickBooks and make any damaged files work again.


Solution:3 Eliminating the ECML Document

Here’s simpler way to fix this error: Delete a file called “Entitlement” (you might see it as ECML) in the folder where you have Intuit software installed. You can follow these steps:

  • Press the Windows key+ “R” key on your keyboard. This will open a window called “Run.”


  • In the window that appears, type in: C:\ProgramData\Intuit\Entitlement Client\v8 and then press Enter.

  • Now, open File Explorer by pressing the Windows and “E” keys together.

  • Look for a file named ECML and right-click on it.

  • Now, choose “Delete” from the options.


  • After you’ve deleted the file, close the File Explorer window.

  • Finally, open the QuickBooks software and follow the steps to register the product again.


Solution: 4 Change the Name of the Entitlement File.

 While you can find many options online, it’s best to choose the ones that are most dependable. 

 If you’re using Windows XP and encountering an error, follow these steps: 

Windows XP:

  • Click on the ‘Start’ button and select ‘Run’.

  • In the ‘Open’ field, type: C://Documents and Settings/All Users/Application Data/Intuit/Entitlement Client/v2

  • Click the ‘OK’ button.

  • Look for a folder with a ‘V’ in its name (there might be multiple such folders).

  • Inside that folder, find the ‘Entitlement DataStore.ecml’ file.

  • Delete or rename this file to fix the issue

Solution 5: Using the QuickBooks Install Diagnostic Tool from the Tool Hub Program

  • Open the Tool Hub Program on your main computer.

  • Click on “Installation Issues,” then select “QuickBooks Install Diagnostic Tool,” and start it.

  • Pick “QuickBooks Install Diagnostic Tool” again.

  • Now, let the tool do its work and wait a few minutes.

  • When the tool is done, restart your computer.

Wrap It Up

We hope the steps we provided helped you fix QuickBooks error 3371 with status code 11118. If the issue continues or you can’t solve it after following the steps, you can call our support line at 1.844-734.9204 We have an expert team to resolve your problems. Our experts will be glad to help you with great support.

Frequently Asked Questions:

How To Fix QuickBooks Error 3371?

Here are the steps for resolving QuickBooks error code 3371:

Rename ECML file, enter correct License key.

  • Use QuickBooks File Doctor Tool.

  • Clear system Junk, temp files.

  • Update Windows.

  • Clean Install QuickBooks.

How To Fix QuickBooks Error 3371 Status Code 11103?

To fix QuickBooks Error 3371, follow these steps:

  • Close QuickBooks.

  • Press “Windows + R” to open the Run dialog.

  • Type “C:\ProgramData\Intuit\Entitlement Client\v8” and press Enter.

  • Locate and delete the “EntitlementDataStore.ecml” file.

  • Run QuickBooks and complete the registration process again.


How To Fix Error 3371 In QuickBooks Desktop?

To resolve QuickBooks Error 3371 with Status Code 11103:

  • Close QuickBooks and other programs.

  • Update your Windows operating system.

  • Install the latest QuickBooks updates.

  • Use the QuickBooks Install Diagnostic Tool to fix installation issues.

  • If the issue persists, contact QuickBooks support for further assistance.

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